{"id":6263,"date":"2019-12-08T22:00:05","date_gmt":"2019-12-08T19:00:05","guid":{"rendered":"https:\/\/northakademi.com\/tr\/?page_id=6263"},"modified":"2019-12-23T20:46:50","modified_gmt":"2019-12-23T17:46:50","slug":"iso-9001-2015-kalite-yonetim-sistemi","status":"publish","type":"page","link":"https:\/\/northakademi.com\/tr\/belgelendirme\/sistem-belgelendirme\/iso-9001-2015-kalite-yonetim-sistemi\/","title":{"rendered":"ISO 9001: 2015 Kalite Y\u00f6netim Sistemi"},"content":{"rendered":"<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_1' class='avia-section main_color avia-section-default avia-no-shadow avia-bg-style-scroll   av-minimum-height av-minimum-height-custom container_wrap sidebar_right' style = 'background-repeat: no-repeat; background-image: url(https:\/\/northakademi.com\/tr\/wp-content\/uploads\/2019\/12\/slide-north-akademi-siyah-lacivert.jpg); background-attachment: scroll; background-position: top left; ' data-section-bg-repeat='no-repeat' ><div class='container' style='height:150px'><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-6263'><div class='entry-content-wrapper clearfix'>\n<div style='padding-bottom:10px;color:#ffffff;' class='av-special-heading av-special-heading-h3 custom-color-heading   '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >ISO 9001: 2015 Kalite Y\u00f6netim Sistemi<\/h3><div class='special-heading-border'><div class='special-heading-inner-border' style='border-color:#ffffff'><\/div><\/div><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_1' class='main_color av_default_container_wrap container_wrap sidebar_right'   ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-6263'><div class='entry-content-wrapper clearfix'>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/northakademi.com\/tr\/wp-content\/uploads\/2019\/12\/iso-9001-north-ust.jpg' alt='' title=''   itemprop=\"thumbnailUrl\"  \/><\/div><\/div>\n<div class=\"flex_column av_one_full  flex_column_div av-zero-column-padding first  \" style='border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p><strong>ISO 9001: 2015 Kalite Y\u00f6netim Sistemi<\/strong><\/p>\n<p>ISO 9001 Kalite Y\u00f6netim Sistemi Standard\u0131, hizmet veya \u00fcretim sekt\u00f6r\u00fcndeki bir firmanin kalite performans\u0131n\u0131 art\u0131rmak i\u00e7in asgari olarak nelerin yap\u0131lmas\u0131 gerekti\u011fini standarda ba\u011flayan bir sistemdir.<\/p>\n<p>ISO 9001 Kalite Y\u00f6netim Sistemi Standard\u0131; t\u00fcm kurulu\u015flara, tipine, b\u00fcy\u00fckl\u00fc\u011f\u00fcne ve \u00fcr\u00fcn cinsine bak\u0131lmaks\u0131z\u0131n uygulanabilen etkin bir kalite y\u00f6netim sistemidir. ISO 9001 Kalite Y\u00f6netim Sistemini kurmakla kurulu\u015f \u00e7al\u0131sma ilkeleri olu\u015fturmaya ve geli\u015ftirmeye y\u00f6nelik bir yolda ilk ad\u0131m atm\u0131\u015f olur. ISO 9001 Kalite Y\u00f6netim Sistemi bir kurulu\u015fun m\u00fc\u015fterilerinin gereksinimlerine ve y\u00fcr\u00fcrl\u00fckteki \u015fartnamelere uygun \u00fcr\u00fcnler temin edebilme yeterlili\u011fine sahip oldu\u011funu ve m\u00fc\u015fteri memnuniyetini artt\u0131rmaya y\u00f6neldi\u011fini g\u00f6sterebilmek i\u00e7in sahip olmas\u0131 gereken \u015fartlar\u0131 belirleyen uluslararas\u0131 ge\u00e7erlili\u011fe sahip \u00f6nemli bir arg\u00fcman \u00f6zelli\u011fi ta\u015f\u0131maktad\u0131r.<\/p>\n<p>Uluslararas\u0131 Standardizasyon \u00d6rg\u00fct\u00fc (ISO) taraf\u0131ndan yay\u0131nlanan 9000 standart serisinden uygunluk de\u011ferlendirmesi amac\u0131yla kullan\u0131labilecek tek standartt\u0131r. ISO 9001 ayn\u0131 zamanda, ISO 13485 (medikal cihazlar), TS 16949 (otomotiv), AS\/EN 9100 (havac\u0131l\u0131k ve uzay) gibi sekt\u00f6re \u00f6zel standartlar\u0131n ve \u00e7ok yayg\u0131n kullan\u0131lan OHSAS 18001 ve ISO 14001 y\u00f6netim sistemleri standartlar\u0131n\u0131n da temelini olu\u015fturur.<br \/>\nGeli\u015fen pazar ihtiya\u00e7lar\u0131n\u0131 kar\u015f\u0131lamak amac\u0131 ile kalite y\u00f6netim sistemi ISO 9001:2008 standard\u0131, 2015 y\u0131l\u0131nda revize edilmi\u015ftir. Standard\u0131n yeni revizyonu; kalite y\u00f6netim sistemini uygulayan kurulu\u015flar i\u00e7in \u201crisk bazl\u0131 d\u00fc\u015f\u00fcnme\u201d bak\u0131\u015f a\u00e7\u0131s\u0131n\u0131 katarak mevcut i\u015f s\u00fcre\u00e7lerinin kalite y\u00f6netim s\u00fcre\u00e7leriyle b\u00fct\u00fcnle\u015ftirilmesini ama\u00e7layan bir yap\u0131ya ula\u015fm\u0131\u015ft\u0131r.<br \/>\nISO 9001:2008 sertifikas\u0131n\u0131 alm\u0131\u015f kurulu\u015flar, 15 Eyl\u00fcl 2018 tarihine kadar ISO 9001:2015 standard\u0131na ge\u00e7i\u015flerini tamamlamak zorundad\u0131rlar.<\/p>\n<p><strong>ISO 9001 Kalite Y\u00f6netim Sisteminin Faydalar\u0131 Nelerdir?<\/strong><\/p>\n<ul>\n<li>Kurulu\u015fta kalite anlay\u0131\u015f\u0131n\u0131n geli\u015fmesini sa\u011flar.<\/li>\n<li>Her b\u00fcy\u00fckl\u00fckte i\u015fletme ve her tip \u00fcr\u00fcne uygulanabilir.<\/li>\n<li>K\u00e2rin, verimlili\u011fin ve pazar pay\u0131nin artmas\u0131n\u0131 sa\u011flar.<\/li>\n<li>Kurumun imajini g\u00fc\u00e7lendirir.<\/li>\n<li>Etkin bir y\u00f6netim sa\u011flar.<\/li>\n<li>Maliyetlerin azalmas\u0131n\u0131 sa\u011flar.<\/li>\n<li>\u00dcr\u00fcn\/hizmet g\u00fcvenirlili\u011fini sa\u011flar.<\/li>\n<li>\u0130hracatta ve i\u00e7 pazarda \u00fcr\u00fcn\u00fcn m\u00fc\u015fteri taraf\u0131ndan kolayca kabul edilebilirli\u011fini sa\u011flar.<\/li>\n<li>\u00c7al\u0131\u015fanlar\u0131n memnuniyetini art\u0131r\u0131r.<\/li>\n<li>Kurulu\u015f i\u00e7i ileti\u015fimde iyile\u015fmeyi ger\u00e7eklestirir.<\/li>\n<li>Uyumlulu\u011funuzu kan\u0131tlayarak yeni i\u015f f\u0131rsatlar\u0131 edinmenizi sa\u011flar.<\/li>\n<li>T\u00fcm faaliyetlerde izleme ve kontrol\u00fc sa\u011flar.<\/li>\n<li>\u0130adelerin azalmas\u0131n\u0131 sa\u011flar.<\/li>\n<li>M\u00fc\u015fteri \u015fikayetinin azalmas\u0131, memnuniyetin artmas\u0131 ile daha fazla m\u00fc\u015fteri kazand\u0131ran bir sistemdir.<\/li>\n<li>Ulusal ve uluslararas\u0131 d\u00fczeyde uygulanabilen bir y\u00f6netim sistemi modeli oldu\u011fu i\u00e7in bu sistem uygulanmal\u0131d\u0131r.<\/li>\n<\/ul>\n<p><strong>ISO 9001:2015 Standard\u0131 A\u015fa\u011f\u0131daki B\u00f6l\u00fcmlerden Olu\u015fmaktad\u0131r.<\/strong><\/p>\n<p>1 KAPSAM<\/p>\n<p>2 ATIF YAPILAN STANDARTLAR<\/p>\n<p>3 TER\u0130MLER TAR\u0130FLER<\/p>\n<p>4 KURULU\u015e BA\u011eLAMI<br \/>\n4.1 Organizasyon ve yap\u0131s\u0131n\u0131 anlama<br \/>\n4.2 \u0130lgili taraflar\u0131n \u0130htiya\u00e7 ve beklentilerin anla\u015f\u0131lmas\u0131<br \/>\n4.3 Kalite Y\u00f6netim Sisteminin Kapsam\u0131n\u0131 Belirleme<br \/>\n4.4 Kalite y\u00f6netim sistemi ve S\u00fcre\u00e7leri<\/p>\n<p>5 L\u0130DERL\u0130K<br \/>\n5.1 Liderlik ve taahh\u00fct<br \/>\n5.2 Kalite Politikas\u0131<br \/>\n5.3 Organizasyonel roller, sorumluluklar ve yetkiler<\/p>\n<p>6 PLANLAMA<br \/>\n6.1 Risk ve F\u0131rsatlar\u0131 Belirleme Faaliyetleri<br \/>\n6.2 Kalite hedefleri ve bu hedeflere ula\u015fmak i\u00e7in planlama<br \/>\n6.3 De\u011fi\u015fikliklerin Planlamas\u0131<\/p>\n<p>7 DESTEK<br \/>\n7.1 Kaynaklar<br \/>\n7.2 Yeterlilikler<br \/>\n7.3 Fark\u0131ndal\u0131k<br \/>\n7.4 \u0130leti\u015fim<br \/>\n7.5 Dok\u00fcmante Edilmi\u015f Bilgi<\/p>\n<p>8 OPERASYON<br \/>\n8.1 Operasyonel planlama ve kontrol<br \/>\n8.2 \u00dcr\u00fcn ve Hizmetleri ihtiya\u00e7lar\u0131n\u0131n tespiti<br \/>\n8.3 \u00dcr\u00fcn ve Hizmetlerin Tasarim ve Geli\u015ftirilmesi<br \/>\n8.4 D\u0131\u015f Kaynakl\u0131 \u00dcr\u00fcn ve Hizmetlerin Kontrol\u00fc<br \/>\n8.5 \u00dcretim ve hizmetin sa\u011flanmas\u0131<br \/>\n8.6 \u00dcr\u00fcn ve Hizmetlerin Serbest b\u0131rak\u0131lmas\u0131<br \/>\n8.7 Uygun Olmayan S\u00fcre\u00e7 \u00e7\u0131kt\u0131lar, \u00dcr\u00fcnler ve hizmetlerin Kontrol\u00fc<\/p>\n<p>9 PERFORMANS DE\u011eERLEND\u0130RME \u0130zleme, \u00f6l\u00e7me, analiz ve de\u011ferlendirme<br \/>\n9.1 \u0130\u00e7 denetim<br \/>\n9.2 Y\u00f6netim G\u00f6zden Ge\u00e7irilmesi<\/p>\n<p>10 \u0130Y\u0130LE\u015eT\u0130RME<br \/>\n10.1 Genel<br \/>\n10.2 Uygunsuzluklar ve d\u00fczeltici faaliyetler<\/p>\n<\/div><\/section><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":6259,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/northakademi.com\/tr\/wp-json\/wp\/v2\/pages\/6263"}],"collection":[{"href":"https:\/\/northakademi.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/northakademi.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/northakademi.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/northakademi.com\/tr\/wp-json\/wp\/v2\/comments?post=6263"}],"version-history":[{"count":5,"href":"https:\/\/northakademi.com\/tr\/wp-json\/wp\/v2\/pages\/6263\/revisions"}],"predecessor-version":[{"id":6814,"href":"https:\/\/northakademi.com\/tr\/wp-json\/wp\/v2\/pages\/6263\/revisions\/6814"}],"up":[{"embeddable":true,"href":"https:\/\/northakademi.com\/tr\/wp-json\/wp\/v2\/pages\/6259"}],"wp:attachment":[{"href":"https:\/\/northakademi.com\/tr\/wp-json\/wp\/v2\/media?parent=6263"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}