{"id":5081,"date":"2025-11-15T18:04:37","date_gmt":"2025-11-15T15:04:37","guid":{"rendered":"https:\/\/northakademi.com\/en\/?page_id=5081"},"modified":"2025-11-15T18:21:47","modified_gmt":"2025-11-15T15:21:47","slug":"iso-90012015-quality-management-system","status":"publish","type":"page","link":"https:\/\/northakademi.com\/en\/iso-90012015-quality-management-system\/","title":{"rendered":"ISO 9001:2015 Quality Management System"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5081\" class=\"elementor elementor-5081\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f577c09 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f577c09\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-da4717d\" data-id=\"da4717d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9096d37 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9096d37\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-e30d295\" data-id=\"e30d295\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a7c4cba elementor-widget elementor-widget-hub_fancy_heading\" data-id=\"a7c4cba\" data-element_type=\"widget\" data-widget_type=\"hub_fancy_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t<div id=\"ld-fancy-heading-69e16acec20ed\" class=\"ld-fancy-heading pos-rel\">\n\t\t\t<h1 class=\"ld-fh-element d-inline-block pos-rel elementor-heading-title lqd-highlight-classic lqd-highlight-grow-left h1\"  > ISO 9001:2015 Quality Management System<\/h1>\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1c35077 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1c35077\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"lqd-css-sticky-column elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-dc130c0 elementor-hidden-mobile\" style=\"--lqd-sticky-offset:30px\" data-id=\"dc130c0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ee78850 elementor-widget elementor-widget-hub_fancy_heading\" data-id=\"ee78850\" data-element_type=\"widget\" data-widget_type=\"hub_fancy_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t<div id=\"ld-fancy-heading-69e16acec4546\" class=\"ld-fancy-heading pos-rel\">\n\t\t\t<h6 class=\"ld-fh-element d-inline-block pos-rel elementor-heading-title h6\"  > SYSTEM CERTIFICATION<\/h6>\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7dc573 elementor-widget elementor-widget-ld_custom_menu\" data-id=\"b7dc573\" data-element_type=\"widget\" data-widget_type=\"ld_custom_menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\t<div  \n\t\t\t\tclass=\"lqd-fancy-menu lqd-custom-menu pos-rel menu-items-has-fill lqd-menu-td-none\"\n\t\t\t\t\t\t\t>\n\t\t\t\n\t\t\t\t\t\t<ul id=\"b7dc573\" class=\"reset-ul   \" itemtype=\"http:\/\/schema.org\/SiteNavigationElement\" itemscope=\"itemscope\" data-localscroll=\"true\" data-localscroll-options=\"{&quot;itemsSelector&quot;:&quot;&gt; li &gt; a&quot;,&quot;trackWindowScroll&quot;:true,&quot;includeParentAsOffset&quot;:false,&quot;offsetElements&quot;:&quot;[data-sticky-header] .lqd-head-sec-wrap:not(.lqd-hide-onstuck), #wpadminbar, body.elementor-page .main-header[data-sticky-header] &gt; .elementor &gt; .elementor-section-wrap &gt; .elementor-section:not(.lqd-hide-onstuck):not(.lqd-stickybar-wrap), body.elementor-page .main-header[data-sticky-header] &gt; .elementor &gt; .elementor-section:not(.lqd-hide-onstuck):not(.lqd-stickybar-wrap)&quot;}\"><li id=\"menu-item-5086\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5086\"><a href=\"https:\/\/northakademi.com\/en\/iso-90012015-quality-management-system\/\">ISO 9001:2015 Quality Management System<\/a><\/li>\n<li id=\"menu-item-5103\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5103\"><a href=\"https:\/\/northakademi.com\/en\/iso-14001-environmental-management-system\/\">ISO 14001: Environmental Management System<\/a><\/li>\n<li id=\"menu-item-5110\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5110\"><a href=\"https:\/\/northakademi.com\/en\/iso-45001-occupational-health-and-safety-management-system\/\">ISO 45001 Occupational Health and Safety Management System<\/a><\/li>\n<li id=\"menu-item-5120\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5120\"><a href=\"https:\/\/northakademi.com\/en\/iso-22000-food-safety-management-system\/\">ISO 22000 Food Safety Management System<\/a><\/li>\n<li id=\"menu-item-5130\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5130\"><a href=\"https:\/\/northakademi.com\/en\/iso-27001-information-security-management-system\/\">ISO 27001 Information Security Management System<\/a><\/li>\n<\/ul>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89d6959 elementor-align-center elementor-widget elementor-widget-ld_icon_box\" data-id=\"89d6959\" data-element_type=\"widget\" data-widget_type=\"ld_icon_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\t<div id=\"ld_icon_box_89d6959\" class=\"iconbox d-flex flex-grow-1 pos-rel flex-column iconbox-default\"   >\n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"iconbox-icon-wrap  \"><div class=\"iconbox-icon-container d-inline-flex   \"><\/div><\/div>\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"contents \">\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t<h3 class=\"lqd-iconbox-heading \" >CONTACT <\/h3>\t\t\t\t<p>+90 532 610 21 66<\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\t\t\t\t\n\t\t\t\t<a href=\"https:\/\/wa.me\/905326102166\" class=\"lqd-overlay z-index-2\" target=\"_blank&quot;\" rel=\"nofollow\"><\/a>\n\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05cb007 elementor-align-center elementor-widget elementor-widget-ld_icon_box\" data-id=\"05cb007\" data-element_type=\"widget\" data-widget_type=\"ld_icon_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\t<div id=\"ld_icon_box_05cb007\" class=\"iconbox d-flex flex-grow-1 pos-rel flex-column iconbox-default\"   >\n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"iconbox-icon-wrap  \"><div class=\"iconbox-icon-container d-inline-flex   \"><\/div><\/div>\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"contents \">\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t<h3 class=\"lqd-iconbox-heading \" >EMAIL SUPPORT <\/h3>\t\t\t\t<p>info@northakademi.com<\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\t\t\t\t\n\t\t\t\t<a href=\"mailto:info@northakademi.com\" class=\"lqd-overlay z-index-2\" target=\"_blank&quot;\" rel=\"nofollow\"><\/a>\n\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5939ee9\" data-id=\"5939ee9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f011e84 elementor-widget elementor-widget-image\" data-id=\"f011e84\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.7.0 - 08-08-2022 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"780\" height=\"216\" src=\"https:\/\/northakademi.com\/en\/wp-content\/uploads\/2025\/11\/iso-9001-north-ust-1024x283.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/northakademi.com\/en\/wp-content\/uploads\/2025\/11\/iso-9001-north-ust-1024x283.jpg 1024w, https:\/\/northakademi.com\/en\/wp-content\/uploads\/2025\/11\/iso-9001-north-ust-300x83.jpg 300w, https:\/\/northakademi.com\/en\/wp-content\/uploads\/2025\/11\/iso-9001-north-ust-1400x390.jpg 1400w, https:\/\/northakademi.com\/en\/wp-content\/uploads\/2025\/11\/iso-9001-north-ust.jpg 1410w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-889c95e elementor-widget elementor-widget-text-editor\" data-id=\"889c95e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.7.0 - 08-08-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p data-start=\"329\" data-end=\"590\">ISO 9001:2015 is an internationally recognized Quality Management System (QMS) standard that defines the minimum requirements a company must meet to improve its quality performance. It applies to all organizations, regardless of size, sector, or product type.<\/p><p data-start=\"592\" data-end=\"919\">Implementing ISO 9001:2015 enables an organization to establish, maintain, and continuously improve its operating principles, ensuring consistent quality in all processes. It also provides assurance that the organization is capable of delivering products and services that meet customer expectations and applicable regulations.<\/p><p data-start=\"921\" data-end=\"1233\">ISO 9001 is the only standard in the ISO 9000 family designed for conformity assessment. It also forms the foundation for many industry-specific standards, such as ISO 13485 (medical devices), IATF 16949 (automotive), AS\/EN 9100 (aerospace), ISO 14001 (environment), and ISO 45001 (occupational health &amp; safety).<\/p><p data-start=\"1235\" data-end=\"1469\">The 2015 revision introduced a modern structure with a stronger emphasis on <strong data-start=\"1311\" data-end=\"1334\">risk-based thinking<\/strong>, <strong data-start=\"1336\" data-end=\"1356\">process approach<\/strong>, and <strong data-start=\"1362\" data-end=\"1388\">leadership involvement<\/strong>, making the quality management system fully integrated with business operations.<\/p><hr data-start=\"1471\" data-end=\"1474\" \/><h2 data-start=\"1476\" data-end=\"1508\"><strong data-start=\"1479\" data-end=\"1508\">Benefits of ISO 9001:2015<\/strong><\/h2><ul><li data-start=\"1512\" data-end=\"1564\">Enhances quality awareness across the organization<\/li><li data-start=\"1567\" data-end=\"1616\">Applicable to all business sizes and industries<\/li><li data-start=\"1619\" data-end=\"1674\">Increases profitability, efficiency, and market share<\/li><li data-start=\"1677\" data-end=\"1732\">Strengthens the company\u2019s brand image and credibility<\/li><li data-start=\"1735\" data-end=\"1779\">Ensures effective and efficient management<\/li><li data-start=\"1782\" data-end=\"1809\">Reduces operational costs<\/li><li data-start=\"1812\" data-end=\"1854\">Improves product and service reliability<\/li><li data-start=\"1857\" data-end=\"1919\">Facilitates acceptance in domestic and international markets<\/li><li data-start=\"1922\" data-end=\"1967\">Boosts employee satisfaction and engagement<\/li><li data-start=\"1970\" data-end=\"2003\">Improves internal communication<\/li><li data-start=\"2006\" data-end=\"2059\">Helps organizations gain new business opportunities<\/li><li data-start=\"2062\" data-end=\"2129\">Enables monitoring, control, and measurement across all processes<\/li><li data-start=\"2132\" data-end=\"2183\">Reduces returns, defects, and customer complaints<\/li><li data-start=\"2186\" data-end=\"2236\">Provides a globally recognized management system<\/li><\/ul><hr data-start=\"2238\" data-end=\"2241\" \/><h2 data-start=\"2243\" data-end=\"2285\"><strong data-start=\"2246\" data-end=\"2285\">Structure of ISO 9001:2015 Standard<\/strong><\/h2><h3 data-start=\"2287\" data-end=\"2303\"><strong data-start=\"2291\" data-end=\"2303\">1. Scope<\/strong><\/h3><h3 data-start=\"2305\" data-end=\"2336\"><strong data-start=\"2309\" data-end=\"2336\">2. Normative References<\/strong><\/h3><h3 data-start=\"2338\" data-end=\"2370\"><strong data-start=\"2342\" data-end=\"2370\">3. Terms and Definitions<\/strong><\/h3><hr data-start=\"2372\" data-end=\"2375\" \/><h2 data-start=\"2377\" data-end=\"2416\"><strong data-start=\"2380\" data-end=\"2414\">4. Context of the Organization<\/strong><\/h2><p data-start=\"2417\" data-end=\"2627\">4.1 Understanding the organization and its context<br data-start=\"2467\" data-end=\"2470\" \/>4.2 Understanding the needs and expectations of interested parties<br data-start=\"2536\" data-end=\"2539\" \/>4.3 Determining the scope of the QMS<br data-start=\"2575\" data-end=\"2578\" \/>4.4 Quality Management System and its processes<\/p><hr data-start=\"2629\" data-end=\"2632\" \/><h2 data-start=\"2634\" data-end=\"2656\"><strong data-start=\"2637\" data-end=\"2654\">5. Leadership<\/strong><\/h2><p data-start=\"2657\" data-end=\"2771\">5.1 Leadership and commitment<br data-start=\"2686\" data-end=\"2689\" \/>5.2 Quality policy<br data-start=\"2707\" data-end=\"2710\" \/>5.3 Organizational roles, responsibilities, and authorities<\/p><hr data-start=\"2773\" data-end=\"2776\" \/><h2 data-start=\"2778\" data-end=\"2798\"><strong data-start=\"2781\" data-end=\"2796\">6. Planning<\/strong><\/h2><p data-start=\"2799\" data-end=\"2927\">6.1 Actions to address risks and opportunities<br data-start=\"2845\" data-end=\"2848\" \/>6.2 Quality objectives and planning to achieve them<br data-start=\"2899\" data-end=\"2902\" \/>6.3 Planning of changes<\/p><hr data-start=\"2929\" data-end=\"2932\" \/><h2 data-start=\"2934\" data-end=\"2953\"><strong data-start=\"2937\" data-end=\"2951\">7. Support<\/strong><\/h2><p data-start=\"2954\" data-end=\"3051\">7.1 Resources<br data-start=\"2967\" data-end=\"2970\" \/>7.2 Competence<br data-start=\"2984\" data-end=\"2987\" \/>7.3 Awareness<br data-start=\"3000\" data-end=\"3003\" \/>7.4 Communication<br data-start=\"3020\" data-end=\"3023\" \/>7.5 Documented information<\/p><hr data-start=\"3053\" data-end=\"3056\" \/><h2 data-start=\"3058\" data-end=\"3079\"><strong data-start=\"3061\" data-end=\"3077\">8. Operation<\/strong><\/h2><p data-start=\"3080\" data-end=\"3411\">8.1 Operational planning and control<br data-start=\"3116\" data-end=\"3119\" \/>8.2 Determining product and service requirements<br data-start=\"3167\" data-end=\"3170\" \/>8.3 Design and development of products and services<br data-start=\"3221\" data-end=\"3224\" \/>8.4 Control of externally provided processes, products, and services<br data-start=\"3292\" data-end=\"3295\" \/>8.5 Production and service provision<br data-start=\"3331\" data-end=\"3334\" \/>8.6 Release of products and services<br data-start=\"3370\" data-end=\"3373\" \/>8.7 Control of nonconforming outputs<\/p><hr data-start=\"3413\" data-end=\"3416\" \/><h2 data-start=\"3418\" data-end=\"3452\"><strong data-start=\"3421\" data-end=\"3450\">9. Performance Evaluation<\/strong><\/h2><p data-start=\"3453\" data-end=\"3553\">9.1 Monitoring, measurement, analysis, and evaluation<br data-start=\"3506\" data-end=\"3509\" \/>9.2 Internal audit<br data-start=\"3527\" data-end=\"3530\" \/>9.3 Management review<\/p><hr data-start=\"3555\" data-end=\"3558\" \/><h2 data-start=\"3560\" data-end=\"3584\"><strong data-start=\"3563\" data-end=\"3582\">10. Improvement<\/strong><\/h2><p data-start=\"3585\" data-end=\"3642\">10.1 General<br data-start=\"3597\" data-end=\"3600\" \/>10.2 Nonconformity and corrective action<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>ISO 9001:2015 Quality Management System SYSTEM CERTIFICATION ISO 9001:2015 Quality Management System ISO 14001: Environmental Management System ISO 45001 Occupational Health and Safety Management System ISO 22000 Food Safety Management System ISO 27001 Information Security Management System CONTACT +90 532 610 21 66 EMAIL SUPPORT info@northakademi.com ISO 9001:2015 is an internationally recognized Quality Management System [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5081","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/northakademi.com\/en\/wp-json\/wp\/v2\/pages\/5081","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/northakademi.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/northakademi.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/northakademi.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/northakademi.com\/en\/wp-json\/wp\/v2\/comments?post=5081"}],"version-history":[{"count":16,"href":"https:\/\/northakademi.com\/en\/wp-json\/wp\/v2\/pages\/5081\/revisions"}],"predecessor-version":[{"id":5136,"href":"https:\/\/northakademi.com\/en\/wp-json\/wp\/v2\/pages\/5081\/revisions\/5136"}],"wp:attachment":[{"href":"https:\/\/northakademi.com\/en\/wp-json\/wp\/v2\/media?parent=5081"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}