Quality Management System Training

Overview:
The Quality Management System Training provides organizations with the knowledge, methodology, and practical tools needed to build, improve, and sustain effective quality systems.
North Academy serves as a solution center for establishing, developing, and optimizing international management systems across various industries.

Quality System Setup & Consultancy

We provide end-to-end consultancy for establishing and improving the following management systems:

• IATF 16949:2016 – Automotive Quality Management System
• ISO 9001:2015 – Quality Management System
• ISO 14001:2016 – Environmental Management System
• ISO 45001:2018 – Occupational Health & Safety Management System (New OHSAS 18001)

Our consultancy covers process mapping, documentation, gap analysis, implementation, internal auditing, and certification readiness.

Training Programs

• Process Management
• Strategic Management & Planning
• Kaizen & Lean Practices
• Cost of Poor Quality (COPQ)
• ISO 9001:2015 Quality Management System
• TS/IATF 16949:2016 Quality Management System
• ISO 45001:2018 Occupational Health & Safety
• Ergonomics
• Geometric Dimensioning & Tolerancing (GD&T)
• ANPQP – Advanced Product Quality Planning (Renault)
• APQP – Advanced Product Quality Planning
• DFMEA – Design Failure Mode & Effects Analysis
• PFMEA – Process Failure Mode & Effects Analysis
• MSA – Measurement System Analysis
• PPAP – Production Part Approval Process
• SPC – Statistical Process Control

Each training program focuses on practical application, real industrial examples, risk-based thinking, and performance improvement.

Process Management Consultancy Scope

• Designing process sequences according to Order–Demand Management or customer relationship workflows
• Developing Process Maps and systemizing process interactions
• Reviewing and restructuring the Process Management Framework
• Monitoring, evaluating, and improving shared organizational goals
• Creating department-level processes and defining interdependencies
• Reviewing and establishing competency requirements & job descriptions
• Reviewing and developing organizational structure
• Reviewing and preparing work instructions
• Reviewing and preparing procedures
• Developing operational and strategic business plans

Outcome:
Through comprehensive training and consultancy, organizations can achieve:

• Stronger process control
• Reduced operational errors
• Enhanced quality performance
• Increased customer satisfaction
• Readiness for national and international audits and certifications

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